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Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Curvmart currently ships orders through our trusted logistics partner Ekart, ensuring safe, fast, and reliable delivery across India. 🇮🇳

We offer the following shipping methods:

  • Standard Delivery – Delivered within 4–7 business days depending on your location.

  • Express Delivery (available in select cities) – Delivered within 2–3 business days for when you just can’t wait!

Do You Ship Internationally?

Not right now 🙈
Currently, Curvmart ships only within India through our trusted delivery partner Ekart.

We’re focused on making sure every corner of India gets fast and reliable delivery before we go global 🌏 — but international shipping might be on the horizon soon. Stay tuned 😉

How Long Will It Take To Get My Package?

Delivery time depends on your location and the shipping method you select — but here’s the general idea:

  • Standard Delivery: 4–7 business days 🕒

  • Express Delivery (select cities): 2–3 business days ⚡

Our delivery partner Ekart ensures safe, quick, and reliable shipping to your doorstep. 🚚

PAYMENT

What Payment Methods Are Accepted?

Curvmart offers a variety of safe and convenient payment methods through our secure gateway PayU 💰
You can choose from:

  • 💳 Debit & Credit Cards (Visa, MasterCard, RuPay, etc.)

  • 📱 UPI Payments (Google Pay, PhonePe, Paytm, BHIM, etc.)

  • 🏦 Net Banking from all major Indian banks

  • 💵 Cash on Delivery (COD) — available for select pin codes

Is Buying On-Line Safe?

Absolutely — 100% safe and secure! 🛡️
Curvmart uses advanced SSL encryption and PayU’s trusted payment gateway to protect your personal and payment information at every step.

Your data is never shared with third parties (yeah, we guard it tighter than a top-secret recipe 🍔).

ORDER & RETURNS

How do I place an Order?

Super easy! 😄
Here’s how you do it:
1️⃣ Browse your favorite items on Curvmart.com
2️⃣ Select your size, color, or variant (if applicable)
3️⃣ Click “Add to Cart”
4️⃣ Go to your cart and hit “Proceed to Checkout”
5️⃣ Enter your shipping details and payment method
6️⃣ Confirm your order — boom 💥 you’re done!

How Can I Cancel Or Change My Order?

You can cancel your order before it’s shipped by heading to “My Orders” → “Cancel Order.”
If it’s already shipped, don’t worry — you can refuse the delivery or request a return once it arrives.

Do I need an account to place an order?

Yep, you totally can! 🙌
Curvmart lets you place an order as a guest — no sign-up needed. Just add your favorite items to the cart, fill in your delivery details, and you’re good to go.

How Do I Track My Order?

To track your order, log in to your Curvmart account, go to “My Orders,” and select the item you want to track. You’ll see the current delivery status — from “Order Confirmed” to “Out for Delivery.”

How Can I Return a Product?

To start a return, simply log in to your Curvmart account → go to “My Orders” → select the item you want to return → and click “Request Return.”
Follow the on-screen instructions to schedule a pickup or drop-off at your nearest Curvmart return center.

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